Article

Ontario Reaches 100 Retail Stores

A Major Milestone This weekend, the Ontario cannabis industry celebrates a significant milestone with 100 retail stores now open in Ontario. On behalf of the OCS, I would like to say a big thank you to our retail partners for…
Ruth Anderson
June 26, 2020
Retailer Support

Ordering

Your First Order After the AGCO has issued your Retail Operator License and your Retail Store Authorization Number, please notify the Client Service Centre to set up your account and you will be informed of your initial order and delivery…
Ruth Anderson
May 8, 2020
Retailer Support

Pricing

OCS Wholesale Pricing Pricing of wholesale products to Licensed Retailers is determined by OCS Wholesale and is intended to enable retailers to price products competitively within the market. We have determined that our pricing is based on a “mark-down” rate…
Ruth Anderson
May 8, 2020
Retailer Support

Reporting

As a Licensed Retailer, you are obligated to submit reports on sales and inventory to meet the requirements of Health Canada, Statistics Canada, and OCS Wholesale. Federal Reporting Requirements Health Canada requires careful and regular tracking of cannabis inventories and…
Ruth Anderson
May 8, 2020
Retailer Support

Product Return Policy

All products purchased through OCS Wholesale are final sale.  The OCS Wholesale Return Policy permits the return of product for a credit on your account if one of the three following instances occurs: Products arrive damaged. Products are shipped incorrectly,…
Ruth Anderson
May 8, 2020
Retailer Support

Product Delivery and Receiving

To ensure the safe, secure and appropriately tracked delivery of cannabis across Ontario, all shipping is provided by an OCS authorized carrier(s). Deliveries can only be made directly to the authorized store for which the order was placed. Responsibilities of…
Ruth Anderson
May 8, 2020
Retailer Support

Payments and Processing

All Licensed Retailers are required to sign a Pre-Authorized Debit (PAD) Agreement as part of their onboarding process to pay for their store orders. You will not be able to place an order until your Pre-Authorized Debit Agreement, Retailer Agreement…
Ruth Anderson
May 8, 2020
Retailer Support

Navigating the Buy Sheet

Once you’ve logged into your retailer account on your assigned order day, you can download the Buy Sheet. If it's not your assigned order day, you can use the Product Updates sheet to help plan out your next order. The Product Updates…
Ruth Anderson
May 7, 2020